How I work · Double Diamond, evolved

Talk. Learn.
Make. Repeat.

I use a Double Diamond process, but I do not worship the diagram. The goal is to turn messy signals into useful action.

Discover → Define → Design → Deliver or Develop

The principle behind the process

Equal empathy for the person using the product and the business making it possible.

01 · OPEN UP

I listen widely: users, clients, stakeholders, data, constraints, and the developer who knows where the edge cases live.

02 · GET PRECISE

I turn research signals into a focused problem, shared priorities, and clear design or developer actions.

03 · MAKE OPTIONS

I explore flows, interfaces, and prototypes while keeping user value and business value in the same conversation.

04 · MAKE IT REAL

I communicate clearly with engineers and increasingly build working prototypes myself using Codex and Claude Code.

The part diagrams miss

I make clients feel heard, explain decisions clearly, and build confidence around the direction.

My computer science background helps me turn design intent into language developers can act on.

I connect insights, design choices, and business value so decisions feel grounded rather than subjective.

I work comfortably with users, designers, developers, business teams, and whoever else the problem needs.